18
October 2023

The State of Care in Rugby - Wednesday daytime event

Community events
Benn Hall, Newbold Rd, Rugby CV21 2LN
Wednesday 18th October, 2023 - 10:30 to 14:30

About this event

To book a place email info@healthwatchwarwickshire.co.uk or call 01926 422823

Healthwatch Warwickshire are holding a Health and Social Care Forum in Rugby to address the need for services such as local Hospital Services, Doctors, Dentists, Urgent Care and Care at Home. 

If you live in Rugby, we want to hear from you. We will be asking you what is working well, and what is not working well. We want to know about your experiences and how you think things could be improved. 

The aim of this event is to get a range of perspectives on the state of care in Rugby. As well as inviting people who live in Rugby, we are asking people who run local services to come along to listen and talk about how they see the situation, and what the future of care will look like for their services. 

By attending this event we hope you will get a picture of The State of Care in Rugby that includes the views of residents, those who run services and those who commission them. (Commissioning is the process of assessing needs, planning and prioritising, purchasing and monitoring health services, to get the best health outcomes.)

We will report on the State of Care in Rugby to senior decision makers. This includes the Rugby Place Partnership,  The Integrated Care Board; the body that commissions most local NHS services and The Health and Wellbeing Board.  The people who sit on these boards are involved in planning for the future health and social care needs of the local population. 

This is your opportunity to get your voice heard by the people who can make decisions about services in Rugby.

Everyone is welcome.

Refreshments and a buffet lunch will be provided, free of charge. 

Parking is on site, with Ringo Pay. 

There is a bus stop nearby with buses into town.

The venue is accessible and we will do our best to support any requests for reasonable adjustments. We want everyone to be able to participate in this event, and that includes you. 

The Agenda

10.00am – 10.30am Morning refreshments and time to talk to stallholders

10.30am Welcome and introductions (Chair of HWW) 

The Mayor , Maggie O'Rourke.

  • Speakers (Carers from Rugby Dementia Support & Community Social Prescribers from The Health Exchange) 

10:45am Table discussions

  • Access to services - Is the service available? Can you get to it?
  • Communication with patients - do services communicate with you in a way that meets your needs?
  • What impact are delays having?
  • What are your experiences of good and bad quality of treatment?
  • What are your experiences of accessing medication and pharmacy?
  • How does the use of technology impact your care?
  • Hospital of St Cross, Rugby
  • Anything else?

We need people to help facilitate tables, take notes and discuss what was said over lunch (you will get lunch first!). Please let us know if you are able to support with this.

12.30pm – 1.30pm Buffet Lunch (see FAQ’s for the menu) and meeting of note takers / facilitators

1:30pm 14:30pm

  • Feedback from note takers & facilitators (Adrian Canale Parola, Rugby Health and Care Improvement Forum)
  • Responses and questions from delegates (Chris Bain, Chief Executive. Roving mic available)
  • Next steps (Vina Fatania, Engagement & Outreach Officer for Rugby)
  • Summing up (Chris Bain, Chief Executive)

Frequently Asked Questions

What are you doing about reducing my Covid risk?

  • If you have any symptoms, we kindly ask that you do a test before coming to this event and, if you test positive, please do not come. 
  • Hand sanitiser and masks will be available for those who want them.

Travel

  • Rugby train station is a 20-minute walk away.
  • Benn Hall has paid parking, which is accessible through the app Ringo Pay. Charges are £1 for 3 hours and £4 for up to 5 hours. Your car can be added to the Ringo app on anyone’s phone.  Please make sure you have the app downloaded for ease of parking close to the venue.
  • There is also a machine that takes cash in the main car park by the police station. We have been told this does not always work.
  • Parking is also available at Newbold Road
  • Buses Public transport – Warwickshire County Council

Accessibility

  • Benn Hall is wheelchair accessible.
  • The venue has a hearing loop.
  • We will be using microphones.
  • Please do not hesitate to let us know if you have any further requirements.
  • If you require a sign language interpreter, please contact us as soon as possible.

Arriving

  • We will have your name on the door, you do not need to print Eventbrite tickets.
  • Doors will be open at 10.00am, the event starts promptly at 10.30am.
  • Please arrive so you have time for a drink, to visit the stalls and to settle in.

How will I participate?

  • Much of the discussion will be at tables.

What about food and drinks?

We will provide tea, coffee, squash, water and biscuits on arrival. A buffet lunch will be available from 12.30pm which will consist of:

•        Sandwiches- Roast ham/Roast chicken (as well as vegetarian/vegan options vegan cheese, humous & pepper with a selection of vegetables/egg & mayonnaise/cheese & pickle).

•        Vegan Hoisin vegetable spring rolls.

•        Curried vegetable and coriander samosas.

•        Quiches- Butternut squash, spinach, feta, smoked salmon and leek.

•        Spinach, feta and caramelised onion sausage rolls.

•        White chocolate and cranberry blondies.

Stallholders

Please arrive at 9.30am to have your stall ready for 10am

There will be tables with information available so please bring leaflets for your organisation. If you would like to run a stall, please let us know.

Contact details

Please get in touch if you have any questions or would like to request any reasonable adjustments.

Healthwatch Warwickshire 

Tel: 01926 422823

Email: info@healthwatchwarwickshire.co.uk

 

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