What changes do people want to make to local NHS services in Coventry and Warwickshire?
The NHS Long-term plan
The government is investing an extra £20bn a year in the NHS until 2023. In 2019, the NHS produced a Long-Term Plan, setting out all the things it wants health services to do better for people across the country. We were asked to help find out what local people thought was the best way for the NHS in Coventry and Warwickshire to improve services as part of the new plans.
Healthwatch Warwickshire and Healthwatch Coventry asked people ‘What would you do?’ to improve services in Warwickshire.
One of the top things people in Coventry and Warwickshire thought would help them to lead healthy lives was “Having access to help and treatment I need, when I want it”.
We heard from over 800 people about these changes they would like to see. These included:
Improvements to services for conditions such as Autism, Dementia, and Mental Health conditions
More access to GP appointments
Improved transport to healthcare and short travel times
Chris Bain, Chief Executive of Healthwatch Warwickshire, said:
“We are grateful to everyone who told us their views. The groups that reported the poorest experience of getting help were those people who had long-term conditions such as Dementia, Autism and Mental Health conditions. Respondents from these groups reported that they had not received timely and consistent communication and that they found accessing ongoing support difficult."
The feedback that was gathered has been put together in our new report which has been presented to the Coventry and Warwickshire Health and Care Partnership. We are now looking at next steps and will continue listening to the public and working with the Health and Care Partnership to ensure that their views are heard.
Rachael Danter, System Transformation Director at Coventry and Warwickshire Health and Care Partnership, said:
“I would like to thank our local Healthwatch colleagues for their hard work in producing this report. It is so important that the Partnership continues to develop its work based on the views of local people. That means gaining feedback from our patients and the public as well as our partners, stakeholders and staff, particularly in planning and delivering future health and care services.
Healthwatch’s report, along with other local engagement, will influence our five-year plan to improve the health, wellbeing and outcomes of everybody in Coventry and Warwickshire. It will also help to identify gaps in our understanding of the needs of local people and highlight potential areas for further engagement.”
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