Red House Care Home Enter and View Report

Approach Used

Four Authorised Representatives observed the care being given in the communal areas of the home, including the period over lunch. Additionally, two residents were interviewed in their own rooms. The Authorised Representatives also spoke to residents, relatives and members of staff in the communal dining area/ lounge.

Summary of findings

• Red House is a Residential Care Home in Rugby that provides accommodation for a maximum of twenty-three people aged fifty-five and over. On the day of our visit twenty-one residents were living at the home.
• The home has one Manager, one Deputy Manager, a full time equivalent of eighteen Carers covered by nineteen staff (two of whom are part – time.) Two Cooks share one full time post. A Housekeeper works twenty hours per week.
• Pinnacle Care employ a full time Gardener for all five of their homes in Rugby.
• The current registered Manager has been in post for nine years and has previously managed two homes.
• The residents and staff were very positive about the home and the support they received.
• We observed the physical environment of the home, which appeared to be of a good standard, with a recent refurbishment of the flooring in the corridor, dining and Communal Lounge area.
• We observed the interaction between staff, residents and relatives. These interactions were friendly and respectful. Consent was gained from
• residents when needed. We observed residents being treated with dignity and respect.

Recommendations

There are no recommendations